Privacy policy

Privacy Policy for Leela Diamonds

Last updated: 25-01-2024

Introduction:
Welcome to Leela Diamonds! This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our Services. By using our Site or making a purchase, you agree to the terms outlined in this Privacy Policy.

Changes to This Privacy Policy:
We may update this Privacy Policy to reflect changes in operations, legal requirements, or practices. Check the Site for the latest version.

How We Collect and Use Your Personal Information:
To provide our Services, we collect personal information from various sources:

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/a81b1d-3/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/a81b1d-3/privacy_policy).


We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

  • Information You Provide:

    Contact details (name, address, phone, email).
    Order information (billing address, shipping address, payment details).
    Account information (username, password).
    Information We Collect through Cookies:

    Usage Data (device information, browser details, IP address).
    Cookies help improve Site functionality and provide a better user experience.
    Information We Obtain from Third Parties:

    From service providers and vendors, such as Shopify, for essential functions.
    Payment processors for order fulfillment.
    What Personal Information We Collect:
    The categories of personal information we collect include identifiers, commercial information, and internet or network activity. Examples include basic contact details, order information, and Usage Data.

    How We Use Your Personal Information:
    We use your information for various purposes:

    Providing Products and Services:

    Processing payments and fulfilling orders.
    Managing accounts and facilitating returns and exchanges.
    Marketing and Advertising:

    Sending promotional communications.
    Tailoring Services and advertising.
    Security and Fraud Prevention:

    Detecting and preventing fraudulent or malicious activity.
    Ensuring the security of your account.
    Cookies:
    We use Cookies to enhance Site functionality and analytics. You can manage Cookie preferences through your browser settings.

    How We Disclose Personal Information:
    We may share personal information with:

    Vendors and Third Parties:

    Service providers for essential functions.
    Business and marketing partners, including Shopify.
    Business Transactions:

    In the event of a merger or bankruptcy.
    Legal Obligations:

    To comply with applicable laws and regulations.
    User-Generated Content:
    Content you submit publicly is accessible by others. We do not control third-party access and are not responsible for their use.

    Third-Party Websites and Links:
    Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

    Children’s Data:
    Our Services are not intended for children. If a child provides information, contact us to delete it.

    Security and Retention of Your Information:
    While we employ security measures, no system is entirely secure. Retention of your information depends on operational needs and legal requirements.

    Your Rights and Choices:
    Depending on your location, you may have rights such as access, deletion, correction, and opting out of targeted advertising. Contact us to exercise these rights.

    Complaints:
    If you have complaints, contact us. If unsatisfied, you may appeal or lodge a complaint with your local data protection authority.

    International Users:
    Your information may be transferred, stored, and processed outside your country. We ensure adequate protection during such transfers.

    Contact:
    For questions or to exercise your rights, contact us at [email protected] or 328 Aylmer Street North #204, Peterborough ON K9H 3V6, Canada.

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